LuckPub FAQ – Answers for Pakistani Betting Players

Go to luckpub.ws and click Register. You will be asked to provide your full name, Pakistani mobile number, email address, date of birth and city. Set a password and agree to the Terms and Conditions and Responsible Gaming guidelines. Your LuckPub account is created instantly — no waiting, no paperwork, no app download needed.

Yes, completely free. Creating a LuckPub account costs nothing. There are no sign-up fees, no monthly charges and no hidden costs. You only spend money when you choose to make a deposit and place bets — and the minimum deposit is as low as Rs 100.

You must be at least 18 years old to register on LuckPub. This is a firm requirement, not a suggestion. Age is verified during the withdrawal process — you will need to submit a valid CNIC, passport or driving licence before your first withdrawal is approved. Accounts found to belong to players under 18 are permanently closed.

No. Each player is permitted one LuckPub account only. Duplicate accounts are detected automatically and result in suspension of all associated accounts. If you have accidentally created a second account, contact support@luckpub.ws immediately — the team will help you consolidate without penalty if you act quickly.

Some details — like your registered name — cannot be changed without identity verification. To update your email address, mobile number or other details, contact LuckPub support at support@luckpub.ws. For security reasons, all detail changes require verification that the request is coming from the account holder.

To close your account permanently, contact LuckPub support. Any remaining PKR balance will be returned to you via your registered withdrawal method before the account is closed. If you want to take a break rather than close permanently, consider using LuckPub's cooling-off or self-exclusion tools available in your account settings under Responsible Gaming.

On the LuckPub login page, click "Forgot password?". Enter your registered mobile number or email address. A password reset link will be sent to your email. Follow the link, set a new password and log back in. If you no longer have access to your registered email, email support@luckpub.ws with your name and mobile number — the support team will verify you and help reset access.

Accounts are temporarily locked after several consecutive failed login attempts. Wait 15–30 minutes and try again with the correct credentials. If the lock persists, contact support via live chat on luckpub.ws or email support@luckpub.ws. The team will verify your identity and restore access. Never try to bypass the lock — it is there to protect you.

Yes. You can be logged in to LuckPub on multiple devices simultaneously — your mobile and laptop, for example. Balance, active bets and account data sync in real time across all sessions. LuckPub works in any modern mobile browser, so no app download is required on any device.

LuckPub is a fully mobile-optimised web platform. Open luckpub.ws in Chrome on Android or Safari on iOS and the experience is equivalent to a native app — fast loading, smooth navigation and one-tap deposits. You can save luckpub.ws to your phone's home screen for icon-based access. No app store download is required.

LuckPub supports all the major Pakistani payment methods:

• Easypaisa
• JazzCash
• NayaPay
• SadaPay
• Bank transfer via IBFT
• Visa and Mastercard debit/credit cards

All deposits are in PKR. No currency conversion, no foreign transaction fees. Easypaisa and JazzCash deposits are confirmed in seconds.

The minimum deposit on LuckPub is Rs 100 via Easypaisa, JazzCash, NayaPay or SadaPay. For bank IBFT and Visa/Mastercard deposits the minimum is Rs 500. There is no maximum deposit limit — you can deposit as much as you are comfortable with. Larger deposits may require additional verification before they are processed.

Easypaisa and JazzCash deposits are usually credited within seconds of confirmation. NayaPay and SadaPay deposits typically process within 1–5 minutes. Bank IBFT transfers can take between a few minutes and a few hours depending on the sending bank. If your deposit hasn't arrived after 30 minutes, check your payment app for a confirmation and contact LuckPub support with the transaction reference number.

First, take a screenshot of the payment confirmation from your Easypaisa or JazzCash app showing the transaction ID, amount, date and time. Then contact LuckPub support via live chat or at support@luckpub.ws and share the screenshot. The team will trace the payment and credit your balance, typically within 1–2 hours of the support request.

Log in to your LuckPub account and go to the Withdrawal section in your account dashboard. Select your preferred withdrawal method — Easypaisa, JazzCash, NayaPay, SadaPay or bank IBFT — enter the amount and confirm. First-time withdrawals require identity verification (CNIC, passport or driving licence). Subsequent withdrawals are processed immediately once your account is verified.

Easypaisa and JazzCash withdrawals typically arrive within 5 minutes of being approved. NayaPay and SadaPay withdrawals process within 10–30 minutes. Bank IBFT withdrawals take between 2–24 hours depending on the receiving bank. LuckPub processes all withdrawal requests within 1 hour during business hours and within 4 hours overnight.

The minimum withdrawal on LuckPub is Rs 500 for Easypaisa and JazzCash. For bank IBFT and card withdrawals the minimum is Rs 1,000. There is no maximum on the amount you can withdraw, though large withdrawals may require additional documentation as part of standard compliance checks.

Withdrawals can be declined for several reasons: pending identity verification, unmet wagering requirements on bonus funds, mismatch between the account name and the withdrawal destination, or a temporary security review. You will receive a notification explaining the reason. Resolve the flagged issue and resubmit — or contact support at support@luckpub.ws for guidance specific to your account.

For your first withdrawal, LuckPub requires a clear photo or scan of one of the following: your CNIC (National ID Card), a valid passport, or a Pakistani driving licence. The document must clearly show your full name, date of birth and ID number. Verification is usually completed within 24 hours of document submission and you only need to do it once.

When you register on LuckPub and make your first deposit, LuckPub matches it 100% — up to a set maximum. Deposit Rs 1,000 and you play with Rs 2,000. The bonus is credited to your balance automatically within seconds, no code required. The bonus is subject to wagering requirements — check the full Terms and Conditions for the current multiplier and eligible games before placing bets with bonus funds.

Wagering requirements mean you need to bet a certain multiple of the bonus amount before withdrawing bonus-derived winnings. For example, if a bonus has a 10x wagering requirement and you received Rs 1,000 in bonus funds, you need to place Rs 10,000 in qualifying bets before withdrawing winnings from that bonus. The specific requirement depends on the promotion — always check the Terms and Conditions for the exact figure.

Once you have a registered LuckPub account, you get a personal referral code. Share it with friends. When a friend registers using your code and makes a qualifying deposit, you both receive a PKR bonus credited to your accounts automatically. There is no cap on the number of friends you can refer — visit the Refer a Friend page for current bonus amounts and terms.

Bonuses on LuckPub have expiry periods — they must be used within a set number of days from when they were credited. If your bonus has expired before you met the wagering requirements, it is removed from your balance automatically. The expiry period is shown in the bonus details at the time of award. If you believe your bonus was removed in error, contact support with the bonus reference and they will investigate.

Aviator is a crash-style game. A multiplier starts at 1x and increases continuously. You place a bet before the round starts, watch the multiplier climb, and click "Cash Out" before it crashes. If you cash out in time, your bet is multiplied by whatever the multiplier showed when you clicked — if you miss it, you lose the bet. Multipliers can range from 1.01x to over 100x on any given round. Visit the Aviator Game page for full details.

LuckPub covers every PSL match with a comprehensive range of markets including: match winner, top batsman, top bowler, total sixes, total fours, fall of first wicket, innings totals and more. Both pre-match and live in-play betting are available. Odds update in real time during matches. See the PSL Betting page for the full list of current markets.

Teen Patti on LuckPub follows the standard Pakistani card game format. Each player receives three cards face down. You decide whether to play "Seen" (looking at your cards) or "Blind" (without looking). Bets are placed in rotation and the player with the highest-ranking three-card hand wins the pot. LuckPub's Teen Patti tables operate in real time with multiple stake levels available. See the Teen Patti page for full rules.

Virtual Sports on LuckPub are computer-simulated sporting events — football, horse racing, cricket and more — that run continuously 24/7, independent of real-world sports schedules. Each virtual event takes only a few minutes from start to result. You bet on the outcome exactly as you would with real sports. Results are determined by certified random number generation, ensuring fairness. See the Virtual Sports page for available events.

LuckPub offers European Roulette as the primary table — single zero, giving a lower house edge than American variants. You can bet on individual numbers, groups of numbers, colours (red/black), odd/even and high/low. Minimum and maximum stakes are displayed on each table before you join. See the Roulette page for full table options and stake ranges.

Yes. LuckPub uses 256-bit SSL encryption on all connections — the same standard used by banks. Your personal details, payment information and login credentials are encrypted in transit and at rest. Passwords are stored using one-way hashing, meaning LuckPub's own staff cannot read your password. The platform monitors for suspicious login patterns and alerts you to unusual activity via your registered email.

No — this is a scam. LuckPub will never ask for your password via email, WhatsApp, SMS or phone call under any circumstances. LuckPub support only requires your registered name and mobile number to verify your identity. If you receive such a message, do not respond and report it to support@luckpub.ws immediately. If you accidentally shared your password, change it right away.

Contact LuckPub support immediately via live chat or at support@luckpub.ws. Request an emergency account suspension. The team will freeze all activity on your account while the incident is investigated. Change your email password as well — if your email was compromised, the attacker may have used it to access LuckPub. Use a unique, strong password for your LuckPub account that you don't use elsewhere.

Log in to your LuckPub account, go to Account Settings and select Responsible Gaming. From there you can set daily, weekly or monthly deposit limits, loss limits, and session time limits. All limits are activated immediately when you reduce them. Increasing a limit takes 24 hours to take effect — giving you time to reconsider.

Yes. LuckPub offers two options: a cooling-off period (from 24 hours up to 6 weeks) which temporarily suspends your account, and permanent self-exclusion which closes your account for a minimum of 6 months. Both are available in Account Settings under Responsible Gaming, or you can request them from support. Self-exclusion cannot be reversed during the minimum period — it is designed as a firm commitment. See the Responsible Gaming page for full details.

Contact LuckPub support at support@luckpub.ws and explain the situation. You do not need access to the account or the login credentials — the support team will initiate a welfare check on the account in question. All such communications are handled in complete confidentiality. For broader support, the Responsible Gaming page has more resources for families of players dealing with problem gambling.